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Krystal

Careers at Krystal

We are artists, chefs, musicians, photographers and enthusiasts. We’re a diverse assembly, committed to keeping your website performing at its best and providing exceptional support along the way.

Man smiling outdoors, taking a selfie on a forest road with greenery in the background.
Man singing into a microphone with his eyes closed and playing a guitar.
Man in festive hat drinking from a bottle and giving a thumbs up.
Man smiling broadly wearing glasses in front of a grey background.
Man wearing glasses posing outside in the front of a brick wall.
A joyful scene of a man holding a festive cup, being kissed on both cheeks by two girls while a dog licks the cup, suggesting a warm family moment.
Smiling woman with long curly hair looking at the camera against a plain background.
Man smiling broadly wearing headphones sitting at a computer desk in front of a screen. He is holding a bright blue dragon plush toy.
Bearded man smiling slightly while standing outside in front of a brick house and bushes.
Man and woman smiling and wearing sunglasses, standing in front of a light aircraft.
Close-up of a woman smiling in front of pink and white floral curtains.
Smiling man in a blue polo shirt indoors with books in the background.
Young man wearing glasses, a dark hoodie, and a baseball cap, smiling slightly in front of large bright windows.
Woman with straight blonde hair, glasses, and a floral top smiling in a candid moment, appearing cheerful and engaged.
Smiling man with reddish-brown hair and beard, outdoors with rocky terrain and a lake with ice in the background.
Man with short dark hair wearing earrings and rings, seated near a window with a modern city building in the background, looking contemplatively to the side.
Woman in a wedding dress aiming a traditional wooden bow and arrow outdoors, with teepee tents in the background.
Man in a white t-shirt and yellow-tinted sunglasses posing in front of a sign that says “Take a selfie with Percy Penguin,” in a sunny outdoor setting.

Current vacancies


Don’t see your role listed above?

If you think you’re a good fit for our team, but we’re not currently advertising for the role that best fits you, please send us your details - we’d love to hear from you.

Apply today

What makes Krystal different?

We put our people and our planet first.

When it comes to finding the right team members, we feel that values and cultural fit are just as important as skills or qualifications. We know you’re great at what you do, and we’ll trust you to do what’s needed. Apply your talents to our team, and you’ll be rewarded with a fulfilling career filled with exciting development opportunities, training, and plenty of perks.

We’re a unique company to work for, full of passionate and friendly people who are doing what we love while also working towards something truly worthwhile. We respect and nurture our team members and celebrate the value each individual brings.

A man and a woman holding empty beer glasses and smiling broadly.

“Krystal genuinely go above and beyond for their staff.”

— PhilSenior Product Designer

Krystal values

We are honest, reliable, and personal. We don’t believe in corporate speak or meaningless tick-box values.

Making a positive difference

Our planet needs help

We’re a Climate Positive Workforce. That means we offset your full carbon footprint – home, travel, food, holidays and more – from birth until your final day at Krystal.

Working with like-minded people

Friendly, techie, and fun

We’re passionate about technology and web hosting, and encourage you to be your best, because we take pride in what we do. Working with like-minded individuals makes each day at Krystal fun.

Celebrating diversity

Dedicated to inclusivity

We are committed to maintaining a diverse workforce and inclusive work environment. We have a strong respect for each individual in the team, and we value diversity of opinions and backgrounds. Applications from diverse candidates are definitely welcomed and encouraged.

Working in a casual environment

Fully remote working

We trust you to do what’s needed and grant you real autonomy to get things done. We’re also human beings with families, and understand that unexpected things happen. We keep in touch with each other through a wide range of technology, and base our relationships around kindness and respect.

Regularly getting together

Special events for staff

We regularly get the whole team together for special events, including the annual Krystmas party. We pay for travel and accommodation for our staff around the UK, ensuring that everyone has the opportunity to join in on the fun, and we try to offer a diverse range of events to make certain there’s always something for everyone on the team.

Innovating creatively

Learn, adapt, and grow

We love independent thinking and open discussion. Our flat organisational structure ensures any ideas are heard. We encourage you to learn and grow with our full support, and you’ll see your own ideas implemented and your work directly contribute to the company’s ongoing success.

Living Wage Employer

Living Wage Employer

We value our people and feel that a hard day’s work deserves fair pay. We’ve signed up to the Living Wage Foundation and have been officially accredited as a Living Wage employer.

Through this foundation, we’ve joined thousands of progressive organisations, businesses, and people campaigning for a real Living Wage, independently calculated and based on the actual cost of living, not just the government minimum.

B Corporation Logo

Proud to be a Certified B Corporation®

Being a B Corp means we’re part of a global community using business as a force for good. It holds us to high standards of social and environmental performance, transparency and accountability – and reflects how we believe a company should be run.

From powering our hosting on 100% renewable energy to planting trees for every active client, we’re committed to growing responsibly. That means prioritising long-term thinking over short-term gain, staying true to our values and creating a workplace built on trust, flexibility and support.

B Corp gives us a framework to keep improving – to learn, adapt and build something with lasting value.

If our approach resonates with you, we’d love to hear from you.

Disability Confident Committed

Disability Confident

We’re challenging attitudes about disability to ensure our current and future employees can fulfil their potential by committing to the Disability Confident employer scheme. This government-backed campaign helps employers recruit great people from the widest pool of talent and increases understanding of disability, not just in the recruitment process but in the wider workplace too.

Through this scheme, we ensure our communications and recruitment processes are as inclusive and accessible as possible, and we make reasonable adjustments wherever we can. We also support our existing team members, making certain they have what they need to succeed.

Menopause Workplace Pledge

Menopause Workplace Pledge

Menopause affects millions of workers, yet many feel unsupported, undervalued or even forced to leave their jobs. That’s not right.

At Krystal, we’re committed to fostering an open, inclusive and supportive workplace for everyone. We recognise that menopause can be a significant workplace issue, and we’re dedicated to ensuring that our team members feel understood and supported.

That’s why we’ve signed the Menopause Workplace Pledge, reinforcing our commitment to:

  • Recognising the impact menopause can have and providing the right support.
  • Encouraging open, positive and respectful conversations about menopause.
  • Actively informing and supporting our employees through this stage of life.

With the right support, no one should have to struggle alone. We’re proud to help create a workplace where everyone feels valued - at every stage of life.

Krystal perks

It’s the small details that can make a good career great. We’ve packed in plenty of benefits and rewards to show our people how much we value them.

Join us and benefit from

  • Working with passionate colleagues
  • Room for learning and self development
  • Training courses
  • Exciting career opportunities
  • Responsibility - we trust our staff
  • Generous company pension scheme
  • One bonus holiday on your birthday
  • Extra holiday days at 1, 3, 5, 7 & 10 years
  • Your entire carbon footprint offset, from birth to your last day at Krystal!
  • Regular company events
  • Holiday buy-back scheme
  • Employee Assistance Programme
  • Free Krystal services!

Additional benefits after passing probation

  • Private dental and medical insurance for staff and their dependants
  • Salary sacrifice pension scheme
  • Salary sacrifice electric vehicle lease scheme
  • Paid volunteering leave
  • Paid personal development days
  • Gym membership reimbursement scheme

What do our staff think?

Our staff make us what we are today, and their opinions matter to us. Here are just some of the things our staff have said.

  • The company is always evaluating how to improve its environmental and ethical impact. The team is friendly, supportive and knowledgeable working remotely. You are provided plenty of space to concentrate and work independently, while people are always available to support or talk when needed.

    Andrew - Senior Software Engineer
    AndrewSenior Software Engineer
  • Being a part of Krystal means joining a team that thrives on expertise and is dedicated to environmental values. Every action we take in web hosting aligns with the company’s mission to positively impact the planet. Working here means joining a knowledgeable team with an inspiring atmosphere while contributing to a cause greater than ourselves.

    Olesia - Technical Support Agent
    OlesiaTechnical Support Agent
  • I can honestly say that Krystal is the first company I have worked for that is truly customer and employee focused, employees are challenged to take charge of personal development so you can expect to learn new skills quickly and be persistently rewarded for doing so. Our team is like a family and we regularly have meets where employees can meet up, relax, and have a great time.

    Jordan - Shared Hosting Specialist
    JordanShared Hosting Specialist
  • Rarely do you find a company who communicates their values and ethos to their customers but actually abides by them behind the scenes too. Krystal are refreshingly different, who do good by the planet as well as their people. The team are supportive, friendly and always on hand when you need it. They support you both at work and outside of it, and have gone above and beyond for my adoptive family.

    Phil - Senior Product Designer
    PhilSenior Product Designer
  • Working for Krystal has been a refreshing change and the breath of fresh air I never knew I needed! They really are both customer and employee centric whilst also deeply caring about the planet. Many companies claim to have this ethos but rarely follow it through. I feel supported, challenged and valued all at the same time and they actively promote new learning and training!

    Charlotte - Senior Marketing Manager
    CharlotteSenior Marketing Manager
  • I started working with Krystal in 2015. Our company is very flexible and employee oriented. They always support and understand us. My favorite thing is my work after my church and family. I'm glad to be a part of the team.

    Joxy - Technical Support Agent
    JoxyTechnical Support Agent

A real community culture

You’ll be joining a diverse, inclusive and supportive community, where you’ll be encouraged to be yourself and share the things you love. Whether that’s gaming, gardening, pets, food, parenting, or magic tricks! Bring your whole self to work.

Close-up photo of a person holding a small crab with sandy legs on a beach.
Two fluffy ducklings nestled together on a person's arm, both appearing relaxed and sleepy.
Group of choir singers dressed in traditional choir robes, singing from sheet music in a church setting.
Adorable white West Highland Terrier dog sitting attentively in the driver's seat of a car.
Person cycling on a rural road surrounded by nature, wearing a helmet and athletic gear, capturing an active outdoor lifestyle.
Playful one-eyed tabby cat lying comfortably on a grey couch.
Man wearing a bright orange running shirt taking a selfie on a trail surrounded by dry grass and leafless trees.
Man wearing sunglasses taking a selfie on a cliffside with a scenic ocean view and rocky islands in the background.
DJ using a professional mixing console with vibrant lighting effects, showcasing live electronic music performance equipment.
Delicious homemade cake decorated with whipped cream, raspberries, and jam-filled heart-shaped biscuits.
Stainless steel home espresso machine sitting on a kitchen countertop.
Nintendo Switch Pro Controller with a custom gold and black design placed on a wooden table.
Two happy golden retrievers sitting in front of the Angel of the North sculpture under a clear blue sky.
Dual-monitor computer setup displaying a flight simulator and aviation control software.
Audience seated inside a theatre hall enjoying a live performance on a brightly lit stage.
Man in a yellow safety vest smiling in front of a vintage aircraft on an airfield.
Outdoor firepit burning at night beneath a clear sky illuminated by a full moon.
Colourfully lit Eden Project biodomes glowing at night surrounded by trees.
Detailed Lego street scene featuring modular buildings, including a jazz club, café, and various storefronts.
Colourful mural at Lennon Wall in Prague featuring a portrait of John Lennon surrounded by messages promoting peace and freedom.
Close-up photo of a vibrant blue-and-yellow macaw parrot with lush green foliage in the background.
Fisheye lens photo of a man standing on the promenade outside the Sydney Opera House under a clear blue sky.
Photograph of a vibrant kingfisher bird with blue and orange plumage perched on a moss-covered branch.
Freshly baked pepperoni pizza with a bubbly, golden crust served on a wooden pizza peel.
Scenic view of rocky landscape under an expansive cloudy sky at sunset.
Brightly lit concert stage from an audience perspective, featuring the message 'We Are Devo!' on a large backdrop screen.
Minecraft island featuring farmland, trees, houses, and livestock enclosures, surrounded by water.
Bright yellow sunflower blooming vibrantly with green leaves in a garden setting.
Group of piglets snuggled together resting peacefully on straw bedding.

Join us and make a difference