“They have been amazing, and I have been so fortunate in finding a company with well experienced, personable and helpful technicians to help me with the challenges of moving websites, data, and emails. Nothing has been too much trouble for these people. I have no hesitation in recommending Krystal to anyone in search of a reliable web host.”
Barrie Mahoney
Krystal Hosting are utterly amazing!
Krystal Hosting are utterly amazing! Their mission could easily be to "restore faith in humanity", based on their service levels! With so many awful hosting companies out there, Krystal Hosting could simply rest on their laurels, and deliver an okay service, and still be a shining example. But instead, they seem to have set their own standard, which is clearly one of unparalleled excellence.
Rachel Wild
Absolutely amazing company
Absolutely amazing company. I'm fairly new to hosting and using Laravel so I've admittedly had to contact support a few times. Every time I have, the Technical Support staff I have dealt with (Matthew & Olesia) have responded within 2 minutes and managed to help me resolve issues quickly. Could not recommend more,
Ben Beaumont
They are always helpful
I was introduced to Krystal hosting by my developer. What I love about this company is that it has great customer support. Whenever I need something they are always helpful and they reply very quickly!
Maria Rolles
Happy as a clam!
Krystal's hosting has been exceptional - they're always cordial and quick to respond to all my managed WordPress and domain needs. They were recommended by an industry mentor two years ago, and I couldn't be more grateful. Krystal is so outstanding that I've transferred all my WordPress sites to them. Happy as a clam!
Sarp Metin
Switch to Krystal and we’ll credit your unused time from your current provider
“Really good company to work with. We have a large server with many websites, and they are quick to help with ticket responses and very helpful fixing issues or fault finding. Highly recommend.”
John Emmett
I couldn't recommend them enough
Having been with Krystal for about 2 years now, I couldn't recommend them enough. I host numerous websites with them, never had any problems. Steven in Technical Support is super helpful and has always helped with any queries I've had.
Cameron Cox
Couldn't ask for anything else
I've used Krystal to host websites for my clients for many years now, the customer support is amazing, they always solve the issues I'm having and are super knowledgeable. No matter how silly the question is, they always help, super quick, honestly couldn't ask for anything else!
Daniel Grosso
The best I have tried
Great hosting company. The best I have tried. They always provide an excellent service, expert advice and technical support that is second to none.
Surya Osborne
Their support is first class!
As well as offering great web hosting packages and domains at really good pricing points their support is first class! Always an amazing quick response for support via their UK based Live Chat within minutes. Always incredibly helpful and get issues fixed. I continue to use and recommend Krystal to my clients!
Charles Buckley
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Exceptional support
2,495
Tickets
(last 7 days)
- 9 hours average resolution time
- 66% solved in first response
221
Calls
(last 7 days)
- 8 minutes average call duration time
- < 30 seconds hold time target
536
Live Chats
(last 7 days)
- 6 minutes average wait time
- 57 minutes average resolution time
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