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Krystal

Welcome to Krystal

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4.8 out of 5 based on 1,748 reviews

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100% green hosting

Yes, we obsess over tech. But we also protect our planet.

Green energy

We use Ecotricity for our power, the first company in the UK to offer true 100% renewable energy.

Green data centres

All power consumed at our data centres comes from 100% renewable sources. All centres have achieved a PUE (Power Usage Effectiveness) rating of at least 1.2.

Green purpose

We work with key partners including Ecologi, veritree and 1t.org to create a path to a cleaner future. We balance profit with purpose and are a Certified B Corp.

Green leadership

We work as a beacon for positive change, so we help our staff go green by offsetting their lifetime carbon footprint, and encourage our industry to adopt a planet-first approach.

Join 35,870 happy clients running on our premium, planet-first B Corp web hosting

  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidston
  • Iceland
  • Independent
  • Daikin

Exceptional support

Our award-winning support team are gifted problem solvers. Get in touch for fast, effective and honest responses that genuinely help.

1,111

Tickets

(last 7 days)

  • 7 hours average resolution time
  • 63% solved in first response

229

Calls

(last 7 days)

  • 5 minutes average call duration time
  • < 30 seconds hold time target

925

Live Chats

(last 7 days)

  • 6 minutes average wait time
  • 53 minutes average resolution time

Last updated: Today at 08:06

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