Conscious without compromise
Premium hosting crafted for your needs
We’ve spared no expense to create the best web hosting for you and the planet.
Hosting designed for you
Premium features as standard
Powerful cPanel control. Free SSL certificate. One-click installation of over 380 applications, including WordPress, Drupal, and OpenCart. Simple drag-and-drop website builder, plus unlimited bandwidth, email addresses, and databases.
A support team like no other
UK-based cloud hosting specialists
Our support staff are dedicated, passionate technologists who take pride in solving problems and keeping your business online. You can reach them quickly and easily through tickets, live chat or phone.
Seamless migration
An easy move to Krystal
Enjoy a smooth transition from your previous hosting company, whether they’re using cPanel, Plesk or their own system. We’ll work closely with you to make sure that your websites move with a minimum of disruption
State-of-the-art servers
Enterprise-grade servers for ultimate performance
All our web hosting is powered by our own proprietary enterprise-grade Dell cloud servers with dual CPUs, LiteSpeed caching and Samsung battery-backed SSDs. You won’t find better.
Safe and secure web hosting
Regular scanning, protection, and backups
When it comes to security, we spare no expense. We regularly run virus and malware scans, patch and update our servers and protect them with both firewalls and CloudLinux. We also provide 2.0 Tbps of DDoS protection as standard.
60-day money-back guarantee
No-quibble refunds
We’re confident you’ll love Krystal, but if you’re not entirely satisfied just let us know within 60 days. If we can’t make you happy we’ll refund you in full (minus domain costs, but you can transfer them away).
Ready to make the switch?
Choose the hosting plan for you
They all include award-winning UK support, flexibility to upgrade or downgrade, and our 60-day, no-quibble money-back guarantee.
Amethyst
Ruby
Emerald
£7 /month
Perfect for personal and hobby sites without breaking the bank.
£11 /month
Suitable for freelancers and professionals, with larger resources.
£19 /month
The perfect starting point for small businesses and startups.
| Overview | |||
|---|---|---|---|
| Websites | 1 | 5 | Unlimited |
| Premium NVMe storage | 10GB | 25GB | Unlimited |
| Inode limit | Unlimited | Unlimited | 2,500,000 |
| Bandwidth | Unlimited | Unlimited | Unlimited |
| Mailboxes | Unlimited | Unlimited | Unlimited |
| MySQL/MariaDB databases | Unlimited | Unlimited | Unlimited |
| Subdomains | Unlimited | Unlimited | Unlimited |
| Snapshot backups | Daily | Daily | 4-hourly |
| Free 256-bit SSL certificates | Unlimited | Unlimited | Unlimited |
| PCI-DSS compliant | Not included in Amethyst | Not included in Ruby | Included in Emerald |
| ISO 27001 accredited | Not included in Amethyst | Not included in Ruby | Included in Emerald |
| Free domain (for life of plan) | Not included in Amethyst | Included in Ruby | Included in Emerald |
| Free 1-click installs | Included in Amethyst | Included in Ruby | Included in Emerald |
| Uptime guarantee | 99.99% | 99.99% | 99.99% |
| Technology | |||
| RAM | 2GB | 4GB | 6GB |
| CPU cores | 1 | 2 | 3 |
| Processes | 25 | 50 | 75 |
| Super low contention | Not included in Amethyst | Not included in Ruby | Included in Emerald |
| Resource boost | Not included in Amethyst | Not included in Ruby | Included in Emerald |
| Support | |||
| Ticket support | Included in Amethyst | Included in Ruby | Included in Emerald |
| Live chat support | Included in Amethyst | Included in Ruby | Included in Emerald |
| Email support | Included in Amethyst | Included in Ruby | Included in Emerald |
| Phone support | Weekdays 9:00-20:00 | Weekdays 9:00-20:00 | Weekdays 9:00-20:00 |
| 24/7 emergency phone support | Not included in Amethyst | Not included in Ruby | Not included in Emerald |
| Access | |||
| FTP/SFTP | Included in Amethyst | Included in Ruby | Included in Emerald |
| SSH | Included in Amethyst | Included in Ruby | Included in Emerald |
| WebDAV | Included in Amethyst | Included in Ruby | Included in Emerald |
| Online file manager | Included in Amethyst | Included in Ruby | Included in Emerald |
| POP & IMAP | Included in Amethyst | Included in Ruby | Included in Emerald |
| SMTP | Included in Amethyst | Included in Ruby | Included in Emerald |
| Forwarder emails | Included in Amethyst | Included in Ruby | Included in Emerald |
| Catch-all emails | Included in Amethyst | Included in Ruby | Included in Emerald |
| Auto-responder emails | Included in Amethyst | Included in Ruby | Included in Emerald |
| Email aliases | Included in Amethyst | Included in Ruby | Included in Emerald |
| Mailing lists | Included in Amethyst | Included in Ruby | Included in Emerald |
| Email/hour sending limit | 500 | 1,000 | 5,000 |
| Software | |||
| phpMyAdmin | Included in Amethyst | Included in Ruby | Included in Emerald |
| Remote MySQL access | Included in Amethyst | Included in Ruby | Included in Emerald |
| cPanel | Included in Amethyst | Included in Ruby | Included in Emerald |
| PHP | Included in Amethyst | Included in Ruby | Included in Emerald |
| Git | Included in Amethyst | Included in Ruby | Included in Emerald |
| Ruby | Included in Amethyst | Included in Ruby | Included in Emerald |
| Perl | Included in Amethyst | Included in Ruby | Included in Emerald |
| Python | Included in Amethyst | Included in Ruby | Included in Emerald |
| Security | |||
| Firewall | Included in Amethyst | Included in Ruby | Included in Emerald |
| Real-time scanning | Included in Amethyst | Included in Ruby | Included in Emerald |
| Two-factor authentication | Included in Amethyst | Included in Ruby | Included in Emerald |
| 100 Gbps connectivity | Included in Amethyst | Included in Ruby | Included in Emerald |
| 2,000 Gbps DDoS protection | Included in Amethyst | Included in Ruby | Included in Emerald |
Amethyst
Ruby
Emerald
Not sure which hosting plan is right for you?
We’re happy to help you find the perfect hosting plan. Get in touch for honest advice without sales tactics or upsells.
Transparent in more than just name
Last updated: 20 Oct 2025 @ 11:17
- Customer stories
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Trees planted
We plant a tree each month for every active client.
Optimised for WordPress & more
Our hosting platform has been optimised to provide outstanding performance for over 200 applications, delivering speeds of up to 16 times faster than the average web host. Relax and know that your clients can install the applications they need and still get amazing results.
Green energy
We use Ecotricity for our power, the first company in the UK to offer true 100% renewable energy.
Green data centres
All power consumed at our data centres comes from 100% renewable sources. All centres have achieved a PUE (Power Usage Effectiveness) rating of at least 1.2.
Green purpose
We work with key partners including Ecologi, veritree and 1t.org to create a path to a cleaner future. We balance profit with purpose and are a Certified B Corp.
Green leadership
We work as a beacon for positive change, so we help our staff go green by offsetting their lifetime carbon footprint, and encourage our industry to adopt a planet-first approach.
Trusted by 39,082 clients running on ethical and eco-friendly Certified B Corp web hosting
Join today for premium hosting that’s fair to you and the planet.
Have questions or want to talk hosting? Start a live chat or call our friendly, expert team on 020 8050 1337.
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Web hosting FAQs
The most-asked questions about our web hosting services and billing. Can’t find the answer? Check our Knowledge Base or drop us a line on .Exceptional support
2,495
Tickets
(last 7 days)
- 9 hours average resolution time
- 66% solved in first response
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Calls
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- 8 minutes average call duration time
- < 30 seconds hold time target
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- 6 minutes average wait time
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