Live Chat is currently offline

Live Chat is open from 9am to 9:30pm, Monday to Saturday, so is currently offline.

But don’t worry, you can still get expert assistance and information using one of the optons below:

Cloud VPS

Simple. Scalable. Customisable. Scale from a single VPS cloud all the way up to a load-balanced cluster. Grow your business with security and confidence.

Rated Excellent based on 1,270 genuine reviews.

Deploy your VPS today

Instant setup, from only

Designed to be fully scalable, our VPS solutions grow with your business to power your success.

NEW! Deploy direct to the USA & Amsterdam!
Deploy into the USA!

All Krystal VPS solutions can be deployed directly to the United States via our datacentres in New York and Phoenix.
Simply choose your preferred location as you customise your VPS.

Instantly optimise your online presence for the US market and enhance your customer experience.

VPS Features

Experience a VPS with the Krystal difference

With on-the-spot setup, bulletproof security and blazing fast speed, your Krystal VPS will be the backbone of your online growth.

Unlimited bandwidth

Give your customers an optimal browsing experience at no extra cost.

Free monthly backup

Keep your data secure and your site online. Upgrade to daily backups for added security.

Dedicated IP included

Get a dedicated IPv4 address with every VPS. Need more? You can buy up to four in total.


Just ask and we’ll make your VPS 100% PCI-DSS scan compliant.

Complete flexibility

Deploy AlmaLinux, CentOS, Ubuntu, Fedora or Debian with just a couple of clicks.

Best-in-class hardware

You get the fastest and simplest cloud solution powered by our very own Katapult infrastructure.

Real-time protection

Keep malicious attacks at bay with over 2,000Gbps of fully automated DDoS protection.

Lightning speed

Optimise your search engine performance with super-fast 100% NVMe flash storage.

Money Back Promise

Enjoy complete peace of mind with our no-questions-asked 60-day money back guarantee.

Speed when it matters

We believe the speed that matters is the day-to-day performance of your site, not just a speedy initial setup. So we’ve set up our Cloud VPS servers with 100% NVMe Flash, and built a network that ensures rapid connection times and plenty of redundancy. Our mission: to make sure your sites and applications load faster than ever — even more so when your visitors are UK-based.

  • Software-defined Storage
    There's not a single spinning disk in sight here! Our Cloud VPS offering utilises a distributed storage architecture that is entirely flash based. This offers seamless scalability and triple copy redundancy as standard!
  • Enterprise Hardware
    We invest in the best hardware for our VPS Hypervisors and currently use AMD's EPYC 2nd Gen processors with speeds of up to 3.1Ghz.
  • Bandwidth
    We've connected our data centres to multiple transit providers to provide numerous routes to and from your virtual machine. Hypervisors themselves are connected via Cumulus-powered switches providing a truly enterprise networking environment.
Speed when it matters
Resilient SSD cloud

We've crafted a reliable and resilient cloud platform

Our VPS offering, powered by Katapult, is perhaps one of the most resilient VPS offerings on the market. We've built redundancy into as many areas as we physically could and so whether it be a disk failure, network failure or power failure we've planned our entire platform around keeping your service online.

Our Cloud VPS platform is a dynamic and auto-healing cloud service that replicates your data numerous times. Moreover, if there's a server failure our system will automatically move your VPS to a working server keeping your service active with minimal disruption.

Seamlessly scale and manage your infrastructure

Designed with flexibility and scalability in mind the Krystal Cloud VPS platform makes it easy to create a solution that matches your requirements. Whether you want 1 GB of RAM and 1 CPU Core or perhaps 10 of both you can customise the spec to your liking. If you need to build a cluster or require a load balancer setup we can help you with that too! Scale upwards, outwards or both; it’s your choice.

  • Root Access
    Every VPS comes with root access. Login via SSH or via the Console within the Krystal Hosting Client Area.
  • Private Networks
    If you wish to interconnect one or more of your VPS on a private network we can arrange this for you.
  • KVM Technology
    Our cloud utilises KVM (Kernel-based Virtual Machine) which gives total flexibility in operating system choice; deploy AlmaLinux, CentOS, Ubuntu, Fedora or Debian with a couple of clicks. All of our VPS cloud servers have the latest hardware virtualisation features to complement KVM.
Manage your infrastructure
Cloud VPS support

We’ll support you if you need it

If you need that extra bit of help or just want peace of mind in knowing we've got your back, our UK-based support team are here to help. We have two support options available.

  • Unmanaged
    This is the default option. Unmanaged support means we'll look after the hardware, network and power and you'll look after everything else. When you order an unmanaged VPS we will:
    • Provision your VPS with the requested specification.
    • Provide the root login details.
    You will be able to access the machine via SSH or via the Console in the Krystal Hosting Client Area. You will then be able to install software onto and configure your VPS as you see fit. Our support team will provide support for any infrastructure related issues.
  • Managed (requires cPanel/WHM)
    When you purchase management we will:
    • Provision your VPS with the requested specification.
    • Install a suite of software developed over the past decade to help keep your VPS service in top working condition.
    • Add your VPS to our internal monitoring tools to help us keep an eye on it's overall health. Monitoring is 24/7/365.
    • Provide advice and/or assistance on the migration of data/accounts from another server.
    • Further configure cPanel/WHM where required.
    Once setup our systems will continue to monitor your VPS and alert our support teams on action required where necessary. We will frequently update your operating system and services to keep them secure. For further information on management see the VPS FAQs.

Cloud VPS hosting FAQs

Our Cloud VPS service is a Virtual Private Server (VPS) environment and as such requires a certain level of technical ability to manage. This could be you, your company, a 3rd party IT company or us via our server management offering. If you're just looking for shared web hosting to get a site or two online you'll probably be better served by one of our Web Hosting or Reseller Hosting plans as they come bundled with all the support and licenses you'll need.
Krystal Hosting is UK-based. All of our servers are located in our London datacentre, Netwise House, with 24/7 datacentre security, comprehensive CCTV, biometric access control, barbed wire perimeter fence, N+1 power and cooling & backup power generators. Our support team are all technically minded individuals (also based in the UK) who really know they're stuff and are available by live chat, ticket support and over the phone.
You certainly can! Cloud VPS is powered by our own in-house cloud computing platform, Katapult. We built Katapult so that machines could have their spec changed at any time both upwards and downwards with ease. If you have any questions on how you might achieve such an upgrade/downgrade please feel free to reach out to our support team.
Our management service does not cover the application(s) running on your server, with the exception of cPanel/WHM and the software or services bundled with it.

As an example, we will not be able to support you with how to use certain applications (such as WordPress) but we will be able to ensure the VPS is configured so it can run it correctly.
We do indeed. We own all of our equipment from the servers right through to the network equipment and everything in between and have complete control over the entire platform. Lots of our competitors act as middlemen renting hardware from the big boys and outsourcing the task of running and maintaining it to third-parties. Not us! Our team are technically minded and love what they do. Cutting out the middleman and running our own equipment helps us maximise reliability and ensure our products outperform the rest.
Server management is available as an optional extra and is available to those customers who take cPanel/WHM.
All clients benefit from our 60-day money-back-guarantee. If you’re unhappy for any reason, all you’ll need to do is get in touch with our support team within 60 days of ordering, and we'll refund your hosting fees, with no quibbles at all.
Green Hosting Provider

100% Green Web Hosting Provider

We use 100% renewable electricity from sources like the sun, wind and sea.

Green Energy

Green Energy

We use Ecotricity for our power, the first company in the UK to offer true 100% renewable energy.

Green Datacentre

Green Datacentre

All power consumed at our datacentre facilities uses 100% renewable energy and all centres have achieved a PUE (Power Usage Effectiveness) rating of at least 1.2.

Green Mindset

Green Purpose

We work with key partners including Trees for Life, Ecologi and to create a path to a cleaner future. We balance profit with purpose and are B Corp pending.

Green-Minded Staff

Green-Minded Staff

Our staff are encouraged to be green and we assist where possible; we also hope our clients adopt a 'greener approach' to technology in the future.

Live Stats

Transparent, honest support

Our award-winning in-house support is ready to assist...



Total Tickets
(last 7 days)



Incoming calls
(last 7 days)

Live Chats


Live Chats
(last 7 days)

5 hours

Ticket resolution time
(average - last 7 days)

6 minutes

Call duration
(average - last 7 days)

5 minutes

Live chat wait time
(average - last 7 days)


Tickets solved in 1 response
(last 7 days)

30 seconds

Hold time

33 minutes

Live chat resolution time
(average - last 7 days)

We pride ourselves on offering a hosting support service like no other; polite, knowledgeable, fast and always ready to help.

Start a live chat now

View more live stats
See how we're honest & transparent in everything we do.